MEET THE TEAM

Rollie has been a part of the vision, decision-making, and growth even before the birth of My Solution Services, Inc. As the husband, partner, first supporter, and biggest fan of Frances, he has been there in the background all along. Rollie officially joined the team in the summer of 2019 as a full-time active partner, VP, and CFO. Rollie even changes the toilet paper, empties the trash, mops the floor and vacuums – now THAT’s a servant’s heart! He has been running businesses since he was a young boy at his father's self own gas station, working when not at school. And then again in the late ’70s running his father's successful automotive shop. He has studied architecture, designed and set up stores and has owned several businesses for 15 years, so he brings a wealth of knowledge, experience, skills, patience and a gentle spirit to MSS. His love of numbers and attention to detail gives him the title of CFO - which is awesome, cause Frances doesn't like doing that part of the business! He retired in July of 2019 from his 20 year career with the city to bring all of his mad skills of entrepreneurship, love of numbers, gentle spirit, and his huge grin to form this incredible husband and wife team of 40 years to serve and support mental health professionals around the world. He is passionate and will always go the extra mile. When Rollie is not working, he and Frances hang out on FaceTime with their granddaughter Lilly Mae who lives in Germany, they love traveling (to Germany to see Lilly Mae) or relaxing at home with their 2 rescue furs – Roxie, and Chloe! He semi-shares Frances' passion and love for gardening and they enjoy having folks over for fun to share the wealth. Sunday afternoon is easy to find him as he is a huge NASCAR fan and you can be sure you will find him watching the races!

Leslie’s dedication is stellar. She has a heart to serve and her attention to detail and follow through, she is a huge asset to our team. Leslie joined us in December of 2022, but she has had the pleasure of working directly with Frances and her team for 5 years and is delighted to become a part of serving mental health clinicians. She is ready to make an immediate positive impact with the help and collaboration of the team. Leslie studied Information Systems at San Diego State University for her Bachelor’s degree, graduating Magna Cum Laude, at the top of her class. She has experience with website design, iPhone/iPad repairs, technical troubleshooting, and business management. In her more recent position, she was responsible for managing the highest-paying customers, government relations, health agreements, commissions, and implementations. Leslie has traveled to over 15 different countries and has dual US and Italian citizenship. In her free time, Leslie loves to go for a hike, to the beach and loves to travel.

Vanessa is passionate about partnering with therapists in solo and group practices to experience greater ease and efficiency in managing their practice. She thrives on organizing all the behind-the-scene details and curating systems that work for practice owners and those who use them. She brings over 20 years of combined and multi-faceted administrative, management, and leadership experience to private practice. She is a certified Director of Operations through The Ops Authority and a Simple Practice expert - handling your client billing with efficiency and ease! One of her favorite sayings is "The best system is the one that works for YOU." Vanessa enjoys spending time with her husband and two daughters. She finds harmony through reading, gardening, hiking, and going on adventures with her family in their RV.

Rosie has a passion for life and a kind spirit. She wants to know how she can best help others around her. With her cheerful and team-player spirit, she is a huge blessing and asset to our team. In her work experience of more than 12 years, she has helped people in retail to culinary to assist adults with special needs. You can see the pattern of her desire to serve others. In addition, Rosie has challenged the world of bill collecting, but I assure you that she did it with much care in her heart. She is currently attending Long Beach City College online in Zoom and will be transferring to a University to complete her Bachelor's degree. Rosie lives with her family and in her spare time loves to travel and try new things. Her latest interest and relaxing activities are spending time in botanical gardens and reading those wonderful British Novels.

Guided by her mother's mantra of "Pass it forward," Tyara is dedicated to giving back to her community. Being an advocate for mental health and helping people is at the top of her list. Her passion for building meaningful connections, attention to detail, and dedication to exceptional customer service have made her a valuable addition to our team. Tyara is currently pursuing a Bachelor's degree in Theater Arts with a minor in Communications at California State University Long Beach. She thrives on creativity and leads her life as a student inside and outside the classroom. One of Tyara's favorite achievements was being able to direct her very own show at a local theater that showcased talents within the community. Outside of work, she enjoys exploring the diversity of the culinary scene in Long Beach and participating in art classes at the local library. On the weekends you'll often find Tyara on stage at open mics and festivals across Southern California, showcasing her talent for stand-up comedy. Most importantly, she treasures her weekends spent indoors cuddling her cat "Kimchi".