You Deserve the Best

Let’s be a TEAM…

TOGETHER
EVERYONE
ACHIEVES
MAGIC

A little bit of MSS history!

I started my journey in the world of Mental Health Business Management 20 years ago as the Director of a large counseling center. 

It took a lot of trial and error, laughter and tears, sacrifice and learning to get to where I am now. BTW…I still am and will always be learning!

But if you ask today, “Was it worth it all?” without hesitation, I will answer… ABSOLUTELY!

My passion has always been and is to serve mental health professionals in private practice, support them in their business, and help them manage and grow so they can spend more time as a CEO rather than an admin, or trying to figure it out on their own.

When I left the agency, it was from a place of frustration and not being able to serve clinicians the way I felt called to and knew what they needed.  In other words, the cookie-cutter style just DID NOT WORK for me. 

So I resigned and started My Solution Services almost 12 years ago to serve in the way that needed to be done.  

At the time, there were very few, if any, out in the Virtual World that offered what I was doing – specializing in helping therapist learn the business side of private practice. I became one of the first to come alongside clinicians so they too could have the help and support they needed without breaking the bank!

Only 2 months into the new business of My Solution Services, I quickly realized…” WHOA… this is way bigger than just me.  I need help!”  (probably how you are feeling right now).

 So, I started building a team.  Fast forward to today, going 12 years later, and there are a bunch of us now!

We are here to serve YOU!

Our passion is to bring old-fashioned customer service, quality, integrity, and honesty to all we do.  We desire to bring you help, hope, and relief that you do NOT have to keep doing this all on your own.  Just as Frances needed help and support to grow her business, so did you.

How do we choose our team?

Our team is carefully and strategically hand-picked.  We don’t hire just to have warm bodies, we hire those who…

1. Truly care about other people

2. Has a passion to help others

3. Are committed to going above and beyond

4, Only willing to do all the above, alongside having fun!

HIPAA Compliant?

We take our work seriously, and that means understanding what your needs are as well.

We know that you are regulated by state boards and that means you must adhere to the HIPAA laws as well as all that is involved in your practice. So we make sure our team is HIPAA certified to help put your mind at ease, and to follow the guidelines and requirements in mental health.

This includes your relationship with outside services (of any kind). So we have taken that extra step to ensure we are HIPAA compliant as well.

Every two years, our team does a course and testing to be HIPAA Certified. In addition, we strive to make sure we use all programs and software that is HIPAA compliant or provides a Business Associate Agreement (BAA).

When you work with us, you will automatically receive a signed BAA that covers the company and each member.

There is much more to the story, but I will leave that for another day.  For now, if you’re here and looking for help, support and work with a team that truly cares about you and your practice… well… that’s us!

So, go Meet the Team